Privacy Policy

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Our Money Back Guarantee

We guarantee total satisfaction. If you experience any problem with any of our products, shipping, or even if you just plain don't like what you bought, please let us know. We'll do whatever it takes to make it right for you.  We so strongly believe in the quality of our products that we offer you a Lifetime Guarantee - if for any reason you are not satisfied we will refund you the total purchase price. Yes that means the entire total you paid.  All you have to do is return the Product in the original packaging. Why do we do this? Because customer service is truly our top priority and satisfying customers is the reason we are in business. 

Safe Shopping Guarantee

Is it safe to use my credit card?

Yes, shopping at Redneck Customs is safe. Every credit card purchase on www.redneckcustome.net is covered by our Redneck Customs Safe Shopping Guarantee. See details below.

Why is SpicesInc.com so safe?

Safe Technology: Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

Guarantee Details:

Every online transaction you make with Redneck Customs will be 100% safe. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Privacy Policy:

www.redneckcustoms.net respects your privacy and is committed to protecting it. For more detail, please see our Privacy Policy.

Privacy Policy

Thank you for accessing the   web site ("Site") of Redneck Customs. ("www.redneckcustoms.net,"   that's us). We respect your privacy and want to protect your personal   information. To learn more, please read this Privacy Policy.
 

 This Privacy Policy explains how we collect, use and (under certain   conditions) disclose your personal information. This Privacy Policy also   explains the steps we have taken to secure your personal information.   Finally, this Privacy Policy explains your options regarding the collection,   use and disclosure of your personal information. By visiting our Site, you   accept the practices described in this Policy.
 

This privacy policy applies only to this Site. This   privacy policy does not necessarily apply to our offline collection of your   personal information. Please see below for details.
 

We are not responsible for the content or privacy   practices on any non-redneckcustoms.net web site to which this Site links or   that links to this Site.
 

INFORMATION COLLECTION AND USE

1.   Information Collection. We collect information from you in several different   ways on this Site. One goal in collecting personal information from you is to   provide an efficient, meaningful, and customized experience. For example, we   can use your personal information to:

· help make this Site easier   for you to use by not having to enter information more than once.

· help you quickly find   information, products, and services.

· help us create content on   this Site that is most relevant to you.

· alert you to new information,   products, and services that we offer.

(a)  Registration and Ordering.   Before using certain parts of this Site or ordering products, you must   complete an online registration form. During registration, you will be   prompted to provide to us certain personal information, including but not   limited to your name, shipping and billing address(es), phone number, email   address, and credit card number. In addition, we may also ask you for your   country of residence and/or your organization's country of operation, so we   can comply with applicable laws and regulations, and for your gender. These   kinds of personal information are used for billing purposes, to fulfill your   orders, to communicate with you about your order and our site, and for   internal marketing purposes. If we encounter a problem when processing your   order, we use the personal information to contact you.

(b) Email Addresses. Several   locations of the Site permit you to enter your email address for purposes   including but not limited to: to register for our special offers and   discounts. Your participation in a contest is completely voluntary, so you   have a choice whether to participate and disclose information to us. We use   this information to notify contest winners and to award prizes. We may post   on our Site the names (first name and last initial) and cities of contest   winners.

(c) Cookies and Other Technology.   Like many sites, this Site employs cookies and web beacons (also known as   clear GIF technology or "action tags") to speed your navigation of   the Site, recognize you and your access privileges, and track your Site usage.

(i) Cookies are small pieces of   information that are stored as text files by your Internet browser on your   computer's hard drive. Most Internet browsers are initially set to accept   cookies. You can set your browser to refuse cookies from web sites or to remove   cookies from your hard drive, but if you do, you will not be able to access   or use portions of this Site. We have to use cookies to enable you to select   products, place them in an online shopping cart, and to purchase those   products. If you do this, we keep a record of your browsing activity and   purchase. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD   DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not   "spyware."

(ii) Web beacons assist in   delivering cookies and help us determine whether a web page on this Site has   been viewed and, if so, how many times. For example, any electronic image on   this Site, such as an ad banner, can function as a web beacon.

(iii) We may use third-party   advertising companies to help us tailor site content to users or to serve ads   on our behalf. These companies may employ cookies and web beacons to measure   advertising effectiveness (such as which web pages are visited or what products   are purchased and in what amount). Any information that these third parties   collect via cookies and web beacons is not linked to any personal information   collected by us.

(d) Log Files. As is true of most   web sites, the Site server automatically recognizes the Internet URL from   which you access this Site. We may also log your Internet protocol   ("IP") address, Internet service provider, and date/time stamp for   system administration, order verification, internal marketing, and system   troubleshooting purposes. (An IP address may indicate the location of your   computer on the Internet.)

(e) Age. We respect children's   privacy. We do not knowingly or intentionally collect personal information   from children under age 13. Elsewhere on this Site, you have represented and   warranted that you are either 18 years of age or using the Site with the supervision   of a parent or guardian. If you are under the age of 13, please do not submit   any personal information to us, and rely on a parent or guardian to assist   you.

(f) Product Reviews. You may   choose to submit a product review. If you post a review, we will ask for your   email address and geographic location. If you submit a review, your   geographic location will be visible to other users (your email address will   be kept private). Also, any personally identifiable information that you   submit as part of the review can be read or used by other visitors to the   Site. We are not responsible for any personally identifiable information that   you choose to submit as part of your review. We believe you can post a   helpful review without disclosing any personal information.

2.   Information Use and Disclosure.

(a) Internal Use. We use your   personal information to process your order and provide you with customer   service. We may internally use your personal information to improve our   Site's content and layout, to improve our outreach and for our own marketing   efforts (including marketing our services and products to you), and to   determine general marketplace information about visitors to this Site.

(b) Communications with You: We   will use your personal information to communicate with you about our site and   your orders and deliveries. Also, we may send you a confirmation email when   you register with us. We may send you a service-related announcement on the   rare occasions when it is necessary (for example, if we must temporarily   suspend our service for maintenance.) Also, you may submit your email address   for reasons discounts and special offers. If you submit your email address,   we use it to deliver the information to you. We always permit you to   unsubscribe or opt out of future emails (see the opt out section, below, for   more details). Because we have to communicate with you about orders that you   choose to place, you cannot opt out of receiving emails related to your   orders.

(c) External Use. We want to   provide you with excellent service and to offer you a great selection - we   primarily sell merchandise, not information. We do not sell, rent, trade,   license or otherwise disclose your specific personal information or financial   information to anyone, except that:

(i) As do most catalog and   Internet retailers, we sometimes use others to perform specific functions on   our behalf. When we disclose information to these service providers, we   disclose information to help them to perform their service. For example, in   order to deliver products to you, we must share some information. We partner   with third parties (such as the U.S. Postal Service, United Parcel Service,   and Federal Express) to ship products, to ensure delivery, and so that we can   obtain feedback, improve the quality of our service, and measure and improve   the quality of the service of the third party. In the example of shippers, we   provide them some personally identifiable information such as your name,   shipping address, email, and phone number.

(ii) Similarly, to help you buy   products and provide customer service to you, we must provide your credit   card number to financial-services corporations such as credit-card processors   and issuers. When we submit your credit card number for authorization, we use   state-of-the-art data encryption to protect your information. (More on this   below in Data Security.)

(iii) We may be required to   disclose such information in response to requests from law-enforcement   officials conducting investigations; subpoenas; a court order; or if we are   otherwise required to disclose such information by law. We also will release   personal information where disclosure is necessary to protect our legal   rights, enforce our Terms of Use or other agreements, or to protect ourselves   or others. For example, we may share information to reduce the risk of fraud   or if someone uses or attempts to use our Site for illegal reasons or to   commit fraud.

(iv) We will not sell (or trade or   rent) personally identifiable information to other companies as part of our   regular course of business. However, it's possible that we might acquire or   merge with or be acquired by another company or that we might dispose of some   or all of our assets. If that happens, your personal information may be   disclosed to another company, but that disclosure will be subject to the   Privacy Policy in effect.

(v) We may share non-personal   information (such as the number of daily visitors to a particular web page,   or the size of an order placed on a certain date) with third parties such as   advertising partners. This information does not directly personally identify   you or any user.

DATA   SECURITY

This Site incorporates   physical, electronic, and administrative procedures to safeguard the   confidentiality of your personal information, including Secure Sockets Layer   ("SSL") for all financial transactions through this Site. We use   SSL encryption to protect your personal information online, and we also take   several steps to protect your personal information in our facilities. Access   to your personal information is restricted. Only employees who need access to   your personal information to perform a specific job are granted access to   your personal information. Finally, we rely on third-party service providers   for the physical security of some of our computer hardware. We believe that   their security procedures are adequate. For example, when you visit our Site,   you access servers that are kept in a secure physical environment, behind a   locked cage and an electronic firewall.
 

 While we use industry-standard precautions to safeguard your personal   information, we cannot guarantee complete security. 100% complete security   does not presently exist anywhere online or offline.
 

OPT OUT/CORRECTIONS

 Upon your request, we will (a) correct or update your personal information;   (b) stop sending emails to your email address; and/or (c) disable your   account to prevent any future purchases through that account. You can make   these requests emailing your request to theredneckchefllc@gmail. Please do   not email your credit-card number or other sensitive information.
 

OFFLINE COLLECTION, USE & DISCLOSURE OF   INFORMATION

 As you might expect from Redneck Customs, the majority of information that we   collect is obtained through our Site, and this Privacy Policy applies only to   that online collection of personal information. We also collect information   offline, where we also try to protect the privacy of your personal   information. One example involves someone calling us to place an order or to   ask questions. When someone calls, we will ask only for the personal   information we need in order to place the order or to answer the question.   When we need to store information (such as order information), we will enter   it into our database through SSL encryption. (See the Data Security section   above for more information). Another example involves faxes. If you fax   something to us, we will act upon the fax and then either store it a locked   repository or we will shred the fax if there is no need to retain the   information. There are other ways we could learn of personal information   offline (for example, we suppose someone could send us a letter including   some return address information), and this Policy doesn't discuss or try to   predict all of those methods or uses. As we mentioned, we primarily sell   merchandise, not information, and we will try to treat offline collection,   uses, and disclosures consistently with our relevant online practices.
 

UPDATES TO THIS POLICY

 If we change or update this Privacy Policy, we will post changes and updates   on this Site so that you will always be aware of what information we collect,   use and disclose. We encourage you to review this Privacy Policy from time to   time so you will know if the Privacy Policy has been changed or updated. If   you have any questions about the Privacy Policy, please contact us at theredneckchefllc@gmail.com